Dr Neelam Dhingra is the Vice President and Global Chief Patient Safety Officer for Joint Commission International (JCI). In this role, she leads JCI global efforts in providing strategic leadership on patient safety and promotes all aspects of JCI’s patient safety activities internationally. Dr Dhingra conceptualized and designed a new, strategic initiative ‘JCI Patient Safety Pathways Initiative’ to support capability building and development of patient safety and quality programs in healthcare organizations, especially in the public sector in low- and middle-income countries, across the world. Serving as the key liaison between JCI and the patient safety community, including Ministries of Health, inter-governmental organizations, non-government organizations, and healthcare organizations and systems, she guides transformation of the design of services to further enhance patient safety and quality. Dr Dhingra has also been appointed as the Honorary Affiliate Faculty, Johns Hopkins Bloomberg School of Public Health, USA; Honorary Senior Faculty of the SingHealth Duke-NUS Institute for Patient Safety & Quality, Singapore; and a Life Member of ISQua’s Academy of Quality and Safety in Health Care. Prior to joining JCI, Dr Dhingra served for 25 years leading the World Health Organization (WHO)’s programs on patient safety and blood safety at its headquarters in Geneva. Her most recent position was Unit Head, Patient Safety Flagship, WHO-Geneva. till May 2024.